How we redefined CNFPT's knowledge management

The CNFPT (National Center for the Management of Territorial Service) supports local authorities and their employees in their public service mission. It designs, provides, and manages the training of all officers from the territorial public service, organizes competitive examinations, professional exams, and monitors and anticipates changes in local professions.

Founded in 1987, the institution's mission is to support the development of civil servants and local authorities. It guarantees monitoring and analyzing it by carrying out qualitative and quantitative studies for agents, elected officials, and territorial authorities. It also runs skills and expertise centers to monitor and forecast public policies, professions, and training offerings, drawing on a network of professionals, practitioners, and experts.

The CNFPT (National Center for the Management of Territorial Service) chose XWiki for the implementation of a knowledge and news base, about local administration.

The CNFPT needed a public website to exchange and share information and learning resources, considering "informing is already learning". Two main fields of the local administration are tackled on the website: the public services missions and the territorial news.

The project was created for local agents, to assist them in their daily work, but also for anyone who wishes to stay informed on the activity of local authorities.