Building a knowledge base that lasts
How to structure, maintain, and scale your documentation
Why it matters
📘 A knowledge base only delivers value if you can keep it usable over time.
Many organizations invest in documentation, but struggle to keep it accurate, structured, and trustworthy as content grows and teams evolve. What starts as a helpful knowledge base slowly turns into:
- A collection of outdated pages
- Unclear ownership
- Fragile structures that no one wants to touch
The issue is rarely writing quality. It is the lack of a clear documentation architecture and the right foundation to maintain it.
This webinar is for IT leaders, system administrators, and technical managers. You’ll learn how to create a knowledge base that supports both internal and external documentation, scales with your organization, and remains usable for years.
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By the end of the session, you’ll be able to assess your documentation setup and decide if it’s time for a more sustainable approach.**
Webinar Agenda
Documentation in practice
How to manage both internal and external documentation in a single knowledge base without duplication or loss of control
Real-life tips and tricks
How to design a clear, maintainable documentation structure that remains usable as content and teams grow
XWiki in action
How XWiki helps teams create structured, durable knowledge and why it’s the go-to solution when documentation is business-critical
Live Q&A
Bring your documentation challenges and get direct answers on structure, maintenance, migration, and long-term documentation strategy.