Product Manager

As Product Manager, you ensure the coherence and evolution of XWiki's products and offers, in line with customer needs, market opportunities and the company's strategy.

You act as a bridge between customers, business needs and the teams involved in shaping, building and promoting our products.

You identify and structure business and product opportunities, contribute to proposals and offers, and help turn customer and market needs into clear priorities.

You also contribute to defining the positioning and evolution of our products and offers, ensuring that what we build, what we sell and what we communicate remain aligned.

Responsabilities

Translate business opportunities into actionable items

• Organise and transform customer requests into functional requirements.
• Define high level roadmap for the managed XWiki products.
• Define and prioritise action items, inline with the company strategy and customer requirements.

Manage timely delivery of proposed roadmap

• Manage the assignment, priority and capacity of development team in order to successfully deliver scheduled items.
• Align with sales, support, and client teams in order to make sure priorities are correctly set.
• Coordinate with UI/UX expert and stakeholders to ensure all features are implemented according to design and expectations.
• Communicate product priorities, decisions and the rationale behind them clearly across the organisation.

Understand customers and the market

• Work closely with clients, prospects and internal teams to understand needs, business challenges, market trends and opportunities.
• Identify opportunities for product and offer evolution based on customer feedback and business needs.
• Run periodic experiments on website, in product or via focus groups in order to test hypothesis and make decisions with a high level of trust.
• Define and periodically update user flows and customer journeys for the products and feature that you manage.
• Work with marketing and Product Management Group to define OKRs, KPIs and relevant metrics.

Shape product and offer strategy

• Coordinate with other PMs and Product Management Group members to ensure the vision, roadmap, OKRs and priorities that you have defined are properly aligned with the company strategy
• Ensure consistency between customer needs, product capabilities, commercial offers and market positioning.
• Work with Sales and Marketing on product positioning, messaging and go-to-market activities.
• Identify opportunities to improve and expand our products and services.

• 5-8 years Experience in a Product Management, Account Management, Project Management or similar role in a software or technology environment
• Product literacy: good UI/UX understanding and design principles, backlog management, data analytics, roadmap definition, KPI tracking, OKR definition, prototyping, testing, user journey, A/B testing, product tracking etc.
• Technical fluency: understanding of software architecture, web technologies and software development tools
• Ability to work with both customers and technical teams, and to understand business needs and turn them into concrete product or service opportunities
• Strong organizational mindset with the ability to coordinate different stakeholders, structure information and bring clarity to complex topics
• Good understanding of business and commercial considerations, with the ability to contribute to customer proposals, offers and discussions with clients.
• Ability to understand technical topics and work effectively with developers, without necessarily being a developer yourself
• Strong communication skills, both written and verbal, and comfortable working with both business and technical stakeholders
• Autonomy, pragmatism and the ability to balance customer expectations, business opportunities, technical constraints and the interests of the open-source community

• Experience with enterprise software or B2B products
• Experience working with international clients
• Experience in an open-source environment
• Technical background or good understanding of software development
• Experience contributing to commercial proposals or tenders

At XWiki you’ll have the opportunity to work within an international team-based culture where authenticity, creativity and personal development are encouraged. We like to always function as a team, regardless of our locations. We work hard, but we also have a lot of fun!

Some of the things you'll find at XWiki:

• Rewarding company goals
• A friendly team and a relaxed environment
• Flexibility of your schedule and remote work
• Working time: 35h/week in France & Co, 40h/week in Romania
• Extra holidays based on seniority
• Bonuses based on performance and loyalty
• Benefits packages
• The 4 day-week every 2 weeks
• Team activities and team building events

Even if you're not 100% sure you have all the required skills, we encourage you to apply. The right mindset will help you acquire new skills, and we care as much about your personality as your previous experience.

Send us your application (CV and cover letter) at jobs[at]xwiki.com.